What do thriving hospitality businesses have in common? It’s not just great food or fast service, it’s systems that scale and data that drive smarter decisions.
In this Marketing 4 Business podcast episode, Scott chats with Andrew McClurg, hospitality expert and Managing Director at Tevalis, about how better systems, smarter use of data, and genuine customer connection can transform hospitality businesses.
Andrew shares what he’s learned from working with over 1,000 venues across New Zealand and Australia, including how to use loyalty marketing the right way, why customer data often goes unused, and what makes service truly unforgettable.
If you’re in hospitality or just want to understand how to turn service into scale, this episode is packed with real insights.
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